Terms of Service

Effective date: July 26, 2026 · Contact: hello@showingiqapp.com

1. Who we are & acceptance

ShowingIQ ("the Service," "we," "us") is operated by Yujin Network, a sole proprietorship registered in the Republic of Korea. By creating an account, starting a trial or subscription, or tapping "I agree," you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service. You must be at least 18 years old and use the Service for business purposes as a real estate professional.

2. What the Service does

ShowingIQ transcribes voice memos you record, and uses artificial intelligence to generate structured recaps, follow-up email and text drafts, audio narration, and related productivity features. The Service does not send any communication on your behalf; sending always happens from your own email or messaging applications after your review.

3. AI-generated content — your review is required

• All recaps and drafts are AI-generated suggestions. They may contain errors, including wrong names, prices, dates, addresses, or mischaracterizations.
• You must review and verify every draft before sending it to anyone. You are solely responsible for the content of any communication you send.
• The Service does not provide legal, financial, tax, or brokerage advice, and does not create a fiduciary or agency relationship.
• You are responsible for complying with all laws and rules that apply to your profession, including the Fair Housing Act, state license and advertising rules (e.g., required license numbers or brokerage names in communications), your brokerage's policies, and the NAR Code of Ethics where applicable.

4. Recording rules

• The Service is designed for solo dictation only — recording your own voice when you are alone.
• You must not use the Service to record conversations or the voice of any other person. Recording others without consent may violate state and federal law (including all-party-consent statutes), and you bear sole responsibility for any such use.

5. Subscriptions, trials, and billing

• Paid plans are billed through the Google Play Store or Apple App Store at the price shown before purchase (e.g., $59/month or $490/year), and renew automatically until cancelled.
• Free trials convert to paid subscriptions automatically at the end of the trial period unless cancelled before the trial ends.
• You can cancel anytime in your device's store subscription settings (Google Play → Payments & subscriptions; App Store → Subscriptions). Cancellation stops future charges; store refund policies govern refunds.
• Founding-member pricing: promotional lifetime discounts (e.g., "50% off") remain in effect for as long as the same subscription stays continuously active on the same account, and end if the subscription lapses or is cancelled.

6. Your content & licenses

You retain ownership of your recordings, transcripts, and drafts. You grant us a limited license to process them solely to provide the Service (transcription, AI processing, storage, narration). We do not sell your content or use it to train AI models. You may not upload content that is unlawful, infringing, or that you lack the right to record or share.

7. Acceptable use

You may not: reverse engineer or resell the Service; use it to generate discriminatory, deceptive, or unlawful communications; attempt to bypass usage limits or security; or use it for automated bulk messaging.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUTPUTS WILL BE ACCURATE, COMPLETE, OR ERROR-FREE, OR THAT THE SERVICE WILL BE UNINTERRUPTED.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOST PROFITS, LOST DEALS, LOST COMMISSIONS, OR LOSS OF DATA; AND (b) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR FIFTY U.S. DOLLARS ($50) IF YOU HAVE PAID NOTHING. Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the smallest amount permitted by law.

10. Indemnification

You will defend and indemnify us against claims arising from: communications you send; recordings you make in violation of Section 4; your violation of professional rules or law; or your breach of these Terms.

11. Dispute resolution — binding arbitration & class action waiver

Please read this section carefully — it affects your rights.

• Any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in English, by videoconference or, if required, in the county where you reside.
• CLASS ACTION WAIVER: DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS. YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING.
• Either party may instead bring an individual claim in small claims court.
• 30-day opt-out: you may opt out of arbitration by emailing hello@showingiqapp.com within 30 days of first accepting these Terms, stating your account email and your intent to opt out.

12. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs Section 11.

13. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate accounts that violate these Terms or create legal or security risk. Sections 3, 4, and 6–12 survive termination.

14. Changes

We may update these Terms. For material changes we will provide notice in the app or by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

15. Contact

Yujin Network · Republic of Korea · hello@showingiqapp.com